Welcome to Essal’s Privacy Policy. Essal is an IT company registered with the Qatar Financial Centre (QFC). This policy outlines how we collect, use, disclose, and protect your personal information when you interact with us.
Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Technical Data: IP address, browser type, and operating system.
- Usage Data: Information about how you use our website and services.
- Communication Data: Records of your communications with us.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, manage, and improve our IT services.
- Customer Support: To respond to your inquiries and provide customer support.
- Marketing: To send you updates, promotional materials, and other information that may be of interest to you.
- Compliance: To comply with legal obligations and QFC regulations.
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as hosting and payment processing.
- Legal Authorities: When required by law or to protect our rights and property.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Marketing Material
1. Consent
By providing us with your personal information, you consent to receive marketing communications from us. This may include newsletters, updates about our services, promotions, and special offers.
2. Opting Out
You can opt-out of receiving marketing materials from us at any time by:
- Clicking the "unsubscribe" link in any marketing email you receive from us.
- Contacting us directly at policy@essal.cloud with a request to opt-out.
3. Third-Party Marketing
We do not share your personal information with third parties for their direct marketing purposes without your explicit consent.
4. Customized Marketing
We may use your data to tailor marketing materials to your interests and preferences. This can include analyzing your interactions with our Site and services to provide content that is more relevant to you.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request to correct or update your personal information.
- Deletion: You can request to delete your personal information.
- Restriction: You can request to restrict the processing of your personal information.
- Objection: You can object to the processing of your personal information for marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@essal.cloud